Telephone therapy is an alternative type of therapy which is becoming increasingly popular within the UK. More and more people are becoming interested in receiving therapy and help over the phone, as it can be easier to access and you don’t have to leave the comforts of your own.

This is a great way for you to connect to the Therapist at a suitable time and also from a suitable location, which suits your preference. Telephone therapy can include speaking over the phone or through videoconferencing such as Skype and Facetime. Telephone therapy is preferred by some people due to the flexibility and convenience of not travelling.

Some people also report that treatment over the telephone helps them to express themselves more freely.

It is a way of helping people who do not have the means or opportunity to attend face to face sessions. The talking therapy sessions are an opportunity for someone to listen to your challenges and to discuss how they are affecting your life.

Dr Victoria Parlane

Our practitioner who provides this service is Dr Victoria Parlane, a British Psychological Society (BPS) Chartered Health Psychologist and Health Care Professions Council (HCPC) registered Practitioner Psychologist with over 14 years’ experience.

Victoria has experience of supporting people with physical health problems and associated emotional distress. She applies health psychology models combined with Cognitive Behavioural Therapy (CBT), Mindfulness, Compassion and Acceptance-based approaches, which provides a unique package of skills to offer clients. Her focus is on empowering people’s ability to manage their emotional and physical pain, to work with challenges faced, so the quality of their general life and psychological well-being can improve.

Victoria has successfully supported clients with many concerns including, but not limited to: • Anxiety • Depression • Stress and trauma • Long-term conditions (e.g. Chronic pain, Arthritis, Fibromyalgia, Chronic Fatigue, Cancer, Diabetes etc.) • Adherence to medication and self-management programmes • Adjustment to illness diagnosis and treatment • Low confidence • Sleep problems • Lifestyle choices (for example Smoking, alcohol and physical activity)


How many sessions will I need?

This varies greatly from person to person and very much depends on the nature of the problem and what you want to get out of the sessions. A good rule of thumb is to commit to six sessions and then attend two follow-up appointments.

However, sometimes people find they need many more sessions (up to 20). If you find that you don’t need that many sessions, that’s fine too. Also, we have to be realistic; no one therapy framework works for everyone, so if our approach doesn’t seem right for you, or you’re not happy with the way it’s progressing, we will endeavour to refer you on to services that have different approach.

How can I get the most out of the sessions?

A key part of the work will involve you learning new skills and practicing them in between sessions. The more you practice, the more benefits you’ll get and vice-versa. What this means is, that in some sessions you will actually need to bring up some of those painful thoughts, feelings, memories, sensations and urges during the session – so you can practice using these new skills to handle them better. At times, this active way of working may be very challenging. However, you and Victoria will be working together – so you will never be pushed or coerced into anything you are unwilling to do.

How long does a session last and how much does it cost?

Each session lasts up to 60 minutes and costs £70.